An e-invoice is an electronic invoice sent to an Internet bank which replaces an invoice sent on paper or by e-mail. If you'd like your e-invoices to be paid automatically, you can enter into a standing order agreement when you order an e-invoice.

A standing order is a regular payment of a fixed amount. You can transfer a specific amount or the entire balance of your account, selecting once a day, once a week, once a month or once a quarter as the payment frequency.

A defined payment is a saved, pre-completed payment order with which you can quickly and easily make payments to the same recipient — for example, transferring pocket money to your child.

This is a pre-completed payment form to which the person making the request can add the desired amount and forward the request to the person they're hoping to receive the money from. Using a generated link, Coop Pank clients can automatically make such payments in our mobile bank. Clients of other banks will find all the information they need from the link (i.e. the recipient's name and account number) to make the payment.

With a contact payment, you don't need to know the recipient's account number to make a payment, just their name and phone number. To ensure that contact payments go through, clients need to link their account number to their phone number. This can be done in the Coop Pank mobile app. All of the bigger banks in Estonia offer and/or accept contact payments.

Biometrics are a form of identification using fingerprints or facial recognition. You can confirm up to 10 payments of max. €100 in a row using biometrics. After that, you'll need to use Mobile ID, Smart ID or your ID card's PIN2 to confirm the next payment. Then you can start using biometrics again. The aforementioned 10 payments include all payments made in both the mobile and Internet banks.