Settlement of accounts

Click on ‘Open account’, use Smart ID, Mobile ID or your ID card to log in, fill in the form and enter into the agreement. The account will then be opened immediately.

If you were unable to sign the agreement, this means we received your application but will get in touch with you as soon as possible to ask for further information, if needed. Be prepared to describe your business model to us as precisely as you can and to tell us who you plan to perform transactions with. All banks are obliged to follow the ‘know your customer’ principle.

If you’d like to, you can open a business client’s account at one of our branches. Such an account can only be opened by the company’s legal representative.

When you open a business client’s account, either the Corporate Plan or the Apartment Association Plan is automatically activated depending on the form your legal entity takes. If you’re a business client of Coop Pank but your company has yet to subscribe to any plan, contact your business client manager.

Yes – just inform your business client manager that your association wants to subscribe to it.

Current accounts can be opened in our Internet bank or at one of our branches. You can open up to three such accounts online. To open further accounts, contact your account manager or go to your nearest branch.

Current accounts can be opened and payments made in Coop Pank in EUR, DKK, NOK, SEK and USD*.

*Note that current accounts in USD are no longer being opened and that only intrabank payments have been able to be made in existing USD accounts since 5 May 2017.

Yes, confidential salary and pension payments can be made quickly and easily in our Internet bank. Consolidated payments are debited from your account as a single row, and only those with the right to view individual payments may do so. Watch an explanatory video.

If the apartment association has a management board, transactions can be performed by the member of the board named in the register without them needing to submit separate authorisation. In the event that the members of the board have joint representation rights, the board can only represent the association collectively.

An apartment association isn’t required to have a management board if there are 10 or fewer apartments in the building or if all of the apartments are owned by the same individual. If there is no management board, the association is jointly led and represented by all of the owners, who are regarded as members of the board with joint representation rights. However, this means that all owners must indicate their volition when transactions are performed on behalf of an apartment association: the consent of all owners is required, which is why all of them must come to a branch of the bank or issue a joint power of attorney or a digitally signed letter of authorisation on the bank’s letterhead granting someone the authority to represent the apartment association in order to open an account and enter into other agreements.

Presentation of authorisation at a bank branch:

• Fill the authorisation form
• Digitally signed forms can be e-mailed in advance to klienditugi@cooppank.ee, noting the branch you’ll later come to in order to open your account
• We also accept simple written letters of authorisation signed at a branch in front of a member of our staff

The easiest way is to download the Coop Pank app onto your phone and set up free app notifications about changes in your account balance.

To enter into an agreement for SMS notifications, go to your nearest branch. SMS notifications cost €0.20 or the price indicated in your plan.

Send us a bank message from the app or Internet bank indicating the number of the account you’d like to close. No active deposits or credit products may be linked to the account.